Managed IT & Help Desk
Proactive IT support, service desk and end-user management built around dependable customer service.
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Investing in teams that keep business running.
We acquire high-quality IT Support businesses and MSPs across cloud, cybersecurity, communications, infrastructure, continuity and end-user services.
Overview
What we look for
We invest in trusted technology partners delivering secure, resilient and responsive managed services to organisations of every size.
Cloud & Infrastructure
Cloud migration, Microsoft Azure, AWS, Microsoft 365 and infrastructure management expertise.
→Cybersecurity & Compliance
MSSPs and security specialists protecting customers through monitoring, prevention and compliance.
→Communications & Continuity
Unified communications, VoIP, telecoms, backup, disaster recovery and business continuity services.
→Investment Focus
Backing trusted MSPs with scalable recurring service models.
We seek well-managed providers with loyal customers, proven technical capability and the operational foundations for sustainable growth.
Recurring managed revenues
Contracted support and managed service income with high retention and clear customer value.
Scalable service delivery
Standardised processes, effective tooling and automation that support profitable customer growth.
Technical depth & accreditation
Skilled teams, vendor partnerships, security credentials and expertise that customers depend upon.
Mission-critical demand
Services aligned with long-term demand for cloud adoption, cyber resilience and outsourced IT expertise.
Market Opportunity
Technology is mission-critical. Managed services are expanding.
Cloud adoption, cyber risk, skills shortages and rising operational complexity are driving demand for trusted managed service partners.
Estimated global managed services market in 2026
Source: MarketsandMarketsProjected managed services CAGR through 2031
Source: MarketsandMarketsOf EU enterprises used paid cloud services in 2025
Source: EurostatOf UK businesses suffered a cyber breach or attack
Source: DSIT Cyber Security Breaches Survey 2025/26
IT Vertical Leadership
John Matthews
Managing Director, Smarter IT
John Matthews leads the IT vertical, bringing a commercially focused approach to identifying, acquiring and developing technology businesses. He combines strategic thinking with operational insight, supporting ambitious management teams and helping build stronger, scalable companies positioned for long-term growth.
Connect with John
Let's build what's next.
We are always looking for exceptional IT Support businesses and Managed Service Providers to partner with. Get in touch to start a conversation.